Provider manual revision history
Revision history for versions of the manual released on July 18, 2023 and March 10, 2022
We have re-organized the Provider Manual has been re-organized by chapters and now includes references to the County of Santa Clara CalAIM CPT Code Set document.
| section | revision |
|---|---|
Chapter 1.3 Changes to the Provider Manual | New section added |
Chapter 2.8 Interns and Trainees | Revised language: Supervision by a licensed clinician is required for all licensure types except for MSW; which requires an MSW with 2 years post master’s experience. BHSD recommends to maximize licensed clinicians as much as possible to ensure services provided are consistent with the person’s training and experience and ensure compliance with applicable laws |
| Chapter 2.9 Residents | New section added |
| Chapter 2.10 BHSD System Access Request Form (SARF) | Added link to the form and instructions. |
| Chapter 2.12 | Medi-Cal Site Certification Added link to DHCS for SUTS Residential and Outpatient Licensing and Certification |
| Chapter 3: Quality Management | New chapter added |
| Chapter 4.3: Electronic Signature | New section added |
| Chapter 4.9: Where to Send Invoices | Revised language per FY 23/24 new payment structure |
| Chapter 4.10 Compensation | Revised language per FY 23/24 new payment structure |
| Chapter 4.16 Advance Payment | New section added |
| Chapter 5: Provider Beneficiary and Appeals Process | New chapter added |
| Chapter 6 Communicating with BHSD | New chapter added |
| Chapter 7: DMC-ODS Program Requirements | New chapter added |
| Chapter 8: Court System Requirements | New chapter added |
| Chapter 9: Compliance | New chapter added |
| Chapter 10: Auditing | New chapter added |
| Chapter 11.1: Contacts Added additional contacts | additional contacts |
| Chapter 11.2 Glossary of Terms | Added definition and examples for Waste |
Summary of Changes for Version Date: 3/10/22
| page | section | revision |
|---|---|---|
8 | Credentialing Criteria and Basic Qualifications | Added: For psychiatrists employed by the County, credentialing will be completed by Valley Medical Center. |
8 | Credentialing Criteria and Basic Qualifications | Added clarification: If practitioner was licensed or completed training within the past five years, then the time frame begins at the completion of licensure or training. |
| 10 | Insurance | Added: For County employees, send request for insurance certificate to [email protected] |
| 11 | Credentialing Request and Application | Replaced Monthly Staff Roster with Credentialing Request Form |
| 16 | Waiver Request Process | Removed old link until new link is ready and clarified DHCS License Waiver process |
| 18 | BHSD System Access Request Form | Added new section to describe the process |
| 23 | Provider Connect Enterprise (PCE) and Provider Connect (PCNX) | Expanded details and reference to companion guides and training materials |
| 23 | Coding | Expanded details and reference to companion guides and training |
| 26 | Reimbursement Policies | Added new section related to claims requirements and standards for documentation and scope of practice |
| 28 | Contacts | Added additional e-mail contacts |