Behavioral Health Quality Improvement Committee (BHQIC)

In March of 2018, to improve system integration and efficiency and to promote a Medi-Cal beneficiary-centered approach to quality improvement, the County of Santa Clara Behavioral Health Services Department (BHSD) integrated the quality improvement committees for mental health (Mental Health Performance and Quality Improvement Committee [PQIC]) and substance use treatment services (Substance Use Treatment Services Quality Improvement Committee [SUTS QI Committee]). This integrated committee became the Behavioral Health Quality Improvement Committee (BHQIC).

The purpose of the BHQIC is to provide oversight and direction in assessing the appropriateness of care and service delivered and to continuously enhance and improve the quality of care and services provided to beneficiaries. The BHQIC will review the access, timeliness, quality, and effectiveness of direct services delivery with the aim of improving the processes of providing care and better meeting the needs of Medi-Cal beneficiaries consistent with state and federal requirements. The BHQIC will be responsible for providing input in the development of the annual integrated Medi-Cal Quality Assurance and Performance Improvement (QAPI) Work Plan, conducting a landscape review of departmental QI activities, and assisting in the development of Quality Teams to address agreed upon priorities, including Performance Improvement Projects (PIPs) for both mental health and substance use disorder treatment, which the State requires.

AIM Statement

Use knowledge gained from routine monitoring of performance to identify opportunities for advancement of the agency mission and guide data-driven changes that:
Increase the percentage of clients served who achieve their self-defined hopes, dreams and life goals.
Assure culturally, ethnically and linguistically appropriate services are provided.
Optimize the rate/duration in which clients’ achieve these goals.