Skip to main content

Behavioral Health Quality Improvement Committee (BHQIC)

While the belief in recovery and wellness has grown and evolved in recent years, there is still much to be done in terms of improving the quality of the system in order to ensure the wellness and recovery of all clients served and to guarantee that their goals, aspirations, and desires are the primary drivers of every aspect of service delivery—in other words, to assure the consistent achievement of the agency’s stated mission for each and every client and ultimate realization of this overarching vision.


  • Increase consumer satisfaction
  • Increase efficiencies in administrative processes
  • Reduced rates of incidents, grievances, and other negative client outcomes
  • Reduced rates of hospitalization and 24-hour services, and use of emergency and urgent care services